Several attempts have been made to arrive at an appropriate definition of the ombudsman.
In 1974, the International Bar Association agreed upon the following definition:-
"An office provided for by the constitution or by an action of the legislature or parliament and headed by an independent, high-level public official who is responsible to the legislature or parliament, who receives complaints from aggrieved persons, officials, and employees or who acts on his own motion, and has the power to investigate, recommend corrective action, and issue reports".
In the modern world, an ombudsman was first established in 1809 in Sweden. The word "ombudsman" is of Swedish origin and means "representative or agent" of the people. In 1919, more than a century after...
Federal Ombudsmen Institutional Reforms Act, 2013 BANKING COMPANIES ORDINANCE 1962 PART IVA: BANKING MOHTASIB 82A. Appointment of Mohtasib There shall be a Banking Mohtasib who shall be appointed ...
Aim To resolve all disputes amicably through an informal and friendly process of reconciliation rather than a formal adversarial procedure. We cannot take sides. Mission Statement As an independent statutory...