بینکنگ محتسب پاکستان

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Banking Mohtasib Calls On SBP GovernorThe Banking Mohtasib Pakistan, Mr. Muhammad Kamran Shehzad called on the Governor, State Bank of Pakistan, Mr. Jameel Ahmad at Governor’s office in Karachi today (24th February, 2023). He was accompanied by the Senior Advisor, BMP, Mr. Farhat Saeed.Mr. Kamran Shehzad Holds Hearings at Newly Setup Faisalabad Office Mr. Muhammad Kamran Shehzad, Banking Mohtasib Pakistan held hearings of public complaints against commercial banks at the newly set up BMP, Regional Office at Faisalabad for continuous three days from 19th to 21st December, 2022. The hearings were held in the presence of the Complainants and the officials of concerned banks. .Banking Mohtasib Holds Five – Day Hearings At Lahore With a view to facilitate banking customers and to resolve their grievances at their door step, the Banking Mohtasib Pakistan (BMP), holds hearings of complaints against commercial banks at all its Regional Offices. . More...Inauguration of Banking Mohtasib's Regional Office at Faisalabad A new Regional Office Banking Mohtasib Pakistan (BMP) has been inaugurated at SBP BSC, Faisalabad premises today (30th November, 2022). . More...Hearing at Multan Office The Banking Mohtasib Pakistan, Mr. Muhammad Kamran Shehzad holds hearings of the complaints against banks at different Regional Offices, Multan. . More... President of Pakistan President rejects six representations against the orders of Banking Mohtasib Pakistan. More...  151.55 Million Rupees Relief to Banking Customers  Banking Mohtasib Pakistanhas provided monetary relief amounting to Rs 151.55 million to the banking customers by disposing of 6169 complaints.More...  Press Release Banking Mohtasib Pakistan latest Press Release available on the website. More...    Quarterly Newsletter Banking Mohtasib Pakistan Quarterly (July-September 2022) Newsletter available on the website. More...   Annual Report 2021 Banking Mohtasib Pakistan Annual Report 2021 is available on the website. More...

Banking Mohtasib (Ombudsman) Pakistan: Muhammad Kamran 

Sample Article

In pursuance of Ministry of Law & Justice’s Notification No.F.1(2)/2017-A.I dated 30th January, 2019, Mr. Muhammad Kamran Shehzad has assumed charge of the Office of the Banking Mohtasib on 16th April, 2019 for a period of four years in terms of Section 3 of the Federal Ombudsmen Institutional Reforms Act, 2013.

Earlier, he was administered Oath of Office of the Banking Ombudsman by the President of Islamic Republic of Pakistan on April 15, 2019 in terms of Section 8 of the Federal Ombudsmen Institutional Reforms Act, 2013.

Muhammad Kamran Shehzad is an Ex-Deputy Governor, State Bank of Pakistan (SBP). His distinguished professional & central/commercial banking career spreads over a period of more than 38 years.

During his tenure in SBP he served at different senior positions of Director, Executive Director and Managing Director, SBP-Banking Services Corporation, a wholly owned subsidiary of SBP, before he was appointed by the Prime Minister as Deputy Governor, SBP. He has played a vital/lead role in implementation of Financial Sector Reforms and transformation of banking system to an existing strong dynamic and vibrant banking sector. Mr. Kamran is also the pioneer of establishment of Shariah compliant Islamic Banking, Micro-finance Banking and Introduction of AML/CFT & Compliance Regime. He was also on the boards of Pakistan Security Printing Corporation and National Institute of Banking & Finance. He has represented SBP & GoP in numerous national and international conferences, meetings, seminars, workshops etc.

Mr. Kamran’s professional experience prior to joining SBP covers a period of over 20 years. He earned a vast experience in banking, finance & oil sector during his stay at United Bank Limited-UBL (14 years) Industrial Development Bank of Pakistan (IDBP) & Pakistan State Oil Company (PSO).


Mr. Kamran holds degree in Master of Business Administration (Specialization in Finance) and M.A. (Economics) from the Punjab University, Lahore besides holding Diploma in Banking (DAIBP) from Institute of Bankers in Pakistan (IBP)