Law Governing Banking Mohtasib

1. Federal Ombudsmen Institutional Reforms Act (FOIRA 2013)

2. Banking Companies Ordinance (BCO 1962)

Banking Mohtasib (Ombudsman)
Pakistan

In pursuance of Ministry of Law & Justice’s Notification No.F.1(2)/2017-A.I dated 30th January, 2019, Mr. Muhammad Kamran Shehzad has assumed charge of the Office of the Banking Mohtasib on 16th April, 2019 for a period of four years in terms of Section 3 of the Federal Ombudsmen Institutional Reforms Act, 2013.

Complaints Statistics for the year 2022

TOTAL RECEIVED

17,801

DISPOSED OF

9,797

IN PROGRESS

8,004

As of 15 May 2022

NEWS AND UPDATES

Annual Report 2021

Banking Mohtasib Pakistan Annual Report 2021 available on the website.

Quarterly Newsletter

Banking Mohtasib Pakistan Quarterly (July -September 2021) Newsletter available on the website.

Bi-Annual Newsletter 2020

Banking Mohtasib Pakistan Bi-Annual Newsletter 2020 available on the website.

April 15, 2021

Mr. Anisul Hassnain has relinquished the charge of the office of Banking Mohtasib Pakistan on April 15, 2019.

Earlier, he was administered Oath of Office of the Banking Ombudsman by the President of Islamic Republic of Pakistan on April 15, 2019 in terms of Section 8 of the Federal Ombudsmen Institutional Reforms Act, 2013.

Mr. Muhammad Kamran Shehzad brings with him rich experience of Central/ Commercial Banking spreading over a period of more than 38 years. His last assignment was as Deputy Governor, State Bank of Pakistan from which position he had retired on completion of contract period in March 2012. Mr. Kamran is also a professional trainer associated with a number of renowned training institutions and banks/ DFIs.

Mark Otto

24 Hours

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Mark Otto

24 Hours

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Mark Otto

24 Hours

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BANKING MOHTASIB (Ombudsman) PAKISTAN

بینکنگ محتسب پاکستان

Law Governing Banking Mohtasib

Mark Otto

Mark Otto

Mark Otto