BANKING MOHTASIB (Ombudsman) PAKISTAN

بینکنگ محتسب پاکستان

English    اردو
Inauguration of Banking Mohtasib's Regional Office at Faisalabad A new Regional Office Banking Mohtasib Pakistan (BMP) has been inaugurated at SBP BSC, Faisalabad premises today (30th November, 2022). . More...Hearing at Multan Office The Banking Mohtasib Pakistan, Mr. Muhammad Kamran Shehzad holds hearings of the complaints against banks at different Regional Offices, Multan. . More... President of Pakistan President rejects six representations against the orders of Banking Mohtasib Pakistan. More...  151.55 Million Rupees Relief to Banking Customers  Banking Mohtasib Pakistanhas provided monetary relief amounting to Rs 151.55 million to the banking customers by disposing of 6169 complaints.More...  Press Release Banking Mohtasib Pakistan latest Press Release available on the website. More...    Quarterly Newsletter Banking Mohtasib Pakistan Quarterly (July-September 2022) Newsletter available on the website. More...   Annual Report 2021 Banking Mohtasib Pakistan Annual Report 2021 is available on the website. More...

Benefit of the Mohtasib Schemes

  • Globally a phenomenal success

  • A free of cost service provider

  • Cost effective for complainants as well as the banks

  • Hearings are arranged at the place nearest to the Complainant's residence

  • Unlike the courts, legal representation is neither required nor discouraged

  • Accessible, friendly, informal and flexible

  • Complainants retain the right to take the matter to court if not satisfied



Know your Rights and Responsibilities as a Bank's consumer(English)

Know your Rights and Responsibilities as a Bank's consumer (Urdu)

Protecting your payment cards (English & Urdu)