BANKING MOHTASIB (Ombudsman) PAKISTAN

بینکنگ محتسب پاکستان

English    اردو
Press Release Banking Mohtasib Pakistan latest Press Release available on the website.     Annual Report 2021 Banking Mohtasib Pakistan Annual Report 2021 is available on the website.    

Benefit of the Mohtasib Schemes

  • Globally a phenomenal success

  • A free of cost service provider

  • Cost effective for complainants as well as the banks

  • Hearings are arranged at the place nearest to the Complainant's residence

  • Unlike the courts, legal representation is neither required nor discouraged

  • Accessible, friendly, informal and flexible

  • Complainants retain the right to take the matter to court if not satisfied



Know your Rights and Responsibilities as a Bank's consumer(English)

Know your Rights and Responsibilities as a Bank's consumer (Urdu)

Protecting your payment cards (English & Urdu)