Banking Mohtasib Pakistan

Annual Report 2023 is available on Website.Download President lauds the role of Banking Mohtasib for providing monetary relief of Rs 1.26 billion to banking customers in 2023 The President of the Islamic Republic of Pakistan, Mr. Asif Ali Zardari has lauded the role of Banking Mohtasib Pakistan (BMP) for processing over 25,000 complaints and providing monetary relief amounting to Rs 1.26 billion to banking customers in 2023. Banking Mohtasib Calls On SBP GovernorThe Banking Mohtasib Pakistan, Mr. Sirajuddin Aziz called on the Governor, State Bank of Pakistan, Mr. Jameel Ahmad on 28th March, 2024. Mr. Sirajuddin Aziz presented the Annual Report of the Banking Mohtasib for the year 2023 to SBP Governor during the meeting, which was also attended by the Senior Advisor, BMP, Mr. Farhat Saeed. Banking Mohtasib Holds 5-Day Hearings at PeshawarThe Banking Mohtasib Pakistan, Mr. Sirajuddin Aziz, held hearings continuously for five days from 12th February – 16th February 2023 at BMP, Regional Office, Peshawar. Mr. Sirajuddin Aziz takes Oath as Banking Mohtasib PakistanThe President of the Islamic Republic of Pakistan, Dr. Arif Alvi administered the Oath of Office of Banking Mohtasib Pakistan to Mr. Sirajuddin Aziz at a simple but impressive ceremony held at Aiwan-e-Sadr, Islamabad (18th July 2023).

Banking Mohtasib Pakistan

Online Complaint Lodgement Form

Disclaimer: Select only one Option

I affirm the following:	Yes	No
1. My complaint is not pending/decided by any court of law
*Dear Sir/Madam, we understand that your complaint has already been lodged and is in pending by the Court of Law. Please note that Banking Mohtasib Pakistan (BMP) does not intervene in matters pending upon / decided by a court of law. It is requested that you may therefore, pursue the matter with relevant forum.
2. My complaint is not related to Banks policies
	*Dear Sir/Madam, The Banking Mohtasib does not have the powers to direct that Loans,Advances, and Credit Cards be given to a complainant. The Banking Mohtasib has no jurisdiction to consider a complaint related to a Bank's Markup and Waivers or Write-off Policies, Risk Policies, Pricing of Products and Services (Schedule of Charges), Complaints not lodged by the aggrieved parties, Service Related Issues of Bank employees/ officers, Contractual obligations that are not related to Banking Products and Services.
3. My complaint is not a duplicate to any of my previous complaint to Banking Mohtasib
	*Dear Sir/Madam, Kindly track the progress on your already lodged complaint by inserting your complaint number here.
4. I have already lodged the complaint to the concerned bank related to this complaint
	*Dear Sir/Madam, Kindly note thar before loging complaint with Banking Mohtasib Pakistan, your are required to lodge complaint with the Bank
5. My complaint is against the scheduled/Commercial banks
*Dear Sir/Madam, Kindly note that the Banking Mohtasib entertain complaints against commercial banks only
6. My complaint is not aginst microfinace bank / invesment companies
*Dear Sir/Madam, Please note that the Banking Mohtasib does not entertain complaints against Micro Finance Banks, Investment Companies, Investments Banks, Insurance Companies, Mutual Funds Companies, Venture Capital Companies, Leasing Companies, DFIs, NIT, Housing Finance Companies and Overseas Branches.
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